Shipping and delivery

Most items have a 24/48 hour processing time. It is even possible for your order to be shipped the same day if it only includes products with immediate shipping and has been paid for before noon.

Delivery times will depend on the selected shipping company and the destination country. Please note that the times indicated are indicative and correspond to working days, excluding weekends and holidays.

We ship to the Canary Islands, Ceuta and Melilla. Please note that the order must go through customs clearance.

You can track any shipment yourself by checking the tracking number.

All our items leave the warehouse with the packaging in perfect condition.

The first thing you should do is check that the number of packages received matches those sent . Secondly, check each package very carefully externally in order to find signs of having been hit or manipulated, such as bumps, dents, holes, boxes in poor condition, courier seals or any sign that may lead you to suspect that the merchandise may be damaged. It is mandatory to sign on the driver's or courier's delivery note, whether on paper or digitally (PDA), "VISUALLY DAMAGED PACKAGE " if these signs are present. Not signing a package as VISUALLY DAMAGED and then presenting images that show that there was visible damage to it will automatically cause the incident to be rejected.